FAQs

1. How can I contact you?

You can contact us by sending an email to forfeetofficial@outlook.com. Our customer support team will respond to your inquiry as soon as possible.

2. Where are your products shipped from?

Our products are shipped from various warehouses located in different countries. We work with trusted suppliers and manufacturers worldwide to ensure fast and reliable delivery.

3. Do you offer international shipping?

Yes, we offer international shipping to most countries. However, please note that there may be certain restrictions and additional customs fees or taxes imposed by your country's customs authorities. It is recommended to check with your local customs office for more information.

4. What is your refund policy?

We have a 30-day refund policy. If you are not satisfied with your purchase, you can request a refund within 30 days of receiving the item. Please refer to our refund policy for more details.

5. How long does shipping take?

The shipping time varies depending on your location and the product you ordered. Generally, it takes 7-20 business days for the products to be delivered. However, please note that due to unforeseen circumstances such as customs delays or peak holiday seasons, shipping may take longer than expected.

6. Can I track my order?

Yes, we provide tracking information for all orders. Once your order is shipped, you will receive a tracking number via email. You can use this tracking number to track the progress of your shipment.

7. What payment methods do you accept?

We accept major credit cards, including Visa, Mastercard, American Express, and Discover. We also accept payment through PayPal for added convenience and security.

8. Are your products safe to use?

Yes, our products are designed with safety and quality in mind. We source our products from reputable manufacturers who adhere to strict quality control standards. However, it is important to follow the instructions provided with each product and consult with a healthcare professional if you have any specific concerns or medical conditions.

9. Do you offer wholesale or bulk discounts?

Yes, we offer wholesale and bulk discounts for certain products. If you are interested in purchasing a large quantity of items, please contact us at forfeetofficial@outlook.com to discuss pricing and availability.

10. Can I cancel or change my order?

Once an order is placed, it is processed and shipped as quickly as possible. Therefore, we cannot guarantee that changes or cancellations can be made after an order has been submitted. However, if you need to make any changes, please contact us immediately and we will do our best to assist you.